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Refund Policy

REFUND POLICY

Your Rights Regarding Refunds

Last Updated on May 10, 2025

Refund and Cancellation:

In the event of a refund or cancellation, both the Consultant and the Client agree to the following:

  • Before work starts: A full refund of any prepaid amount shall be issued to the Client.
  • After work starts but before estimate is delivered: A partial refund of the prepaid amount shall be issued to the Client based upon the portion of work completed.
  • After estimate is delivered: No refund shall be issued to the Client.
  • Consultant-Initiated Cancellation:If the Consultant cancels the service for any reason prior to delivery, a full refund shall be issued to the Client. The amount of the refund shall be credited to the original payment method within 30 days of service cancellation.

After the fulfillment of service, the Client may not be eligible for a refund and may still be entitled to pay the Consultant.

To initiate a refund request, please write us at: refunds@henriksencontracting.net